Terms & Conditions

Privacy

Personal details (email addresses, telephone numbers, addresses ) of my clients as well as any digital or physical photographs are never shared with anyone else. If you decide not to commission a portrait for any reason, I will not store your contact details.

Your reference photographs will be kept securely and will be deleted once the portrait is completed. I keep a high resolution scan of finished portraits, in case extra prints are ever requested, but I will not keep one if you ask me not to.

I may display copies of finished portraits on my website and social media pages. Any testimonials will not be linked to a specific image. I will always check with you whether you are happy for your portrait to be featured.

Guarantees

When I have finished your portrait, I will e-mail you a photograph of it. If you want minor alterations, I will let you know if these are possible, but once I have made any possible adjustments , if you are still not pleased with the likeness, I would give you a full refund.

If the portrait is lost or damaged in transit then either a full refund would be issued, or a replacement of the portrait offered.

Deposit & Payment

I will not take ANY payment until we've agreed on a suitable quality reference image to work from and we're both happy to proceed. To secure a slot on my waiting list, I ask for a 50% deposit. When I've completed the work I'll send you a photograph of your portrait, and at this stage the balance should be paid. Get in touch to arrange monthly installments if that would suit you better - I would only send the portrait to you once full payment has been completed.

Prices

The price you pay will be the price shown on the website at the time you commissioned the portrait. The portrait is commissioned when a photo has been agreed by both parties AND the 50% deposit has been received.

Copyright

I legally retain full image rights on any artwork I produce. You are welcome to share the image at low resolution (don't share at high resolution - as it can be stolen)

I can offer Giclee prints of your portrait on beautiful archival art paper (80 years), just let me know what size you would like and I can let you know the price. Prices start at £30 plus postage.